Privacy policy

Privacy Policy
Effective Date: 9/19/25
Company: Modern Fire Suppression

At Modern Fire Suppression, your privacy matters to us. We want you to feel confident shopping with us and know that your personal information is handled with care. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

If you ever have questions, you can reach us at brandon@modernfiresuppression.com.

Information We Collect

When you interact with us, we may collect:

  • Identity & contact information (name, email, phone number, shipping/billing address)

  • Payment information (processed securely through providers like Stripe or PayPal — we do not store full card numbers ourselves)

  • Order details (products purchased, order history)

  • Website activity (IP address, browser/device type, pages visited, through cookies and analytics tools like Google Analytics and Meta Pixel)

  • Marketing interactions (email opens, clicks, preferences for deals/offers)

How We Collect Information

We collect information in a few ways:

  • Directly from you (when you place an order, sign up for emails, or contact support)

  • Automatically (through cookies, tracking pixels, and analytics tools when you use our site)

  • From trusted partners (such as payment processors, shipping carriers, and email marketing providers)

How We Use Information

We use your information to:

  • Process and fulfill your orders

  • Handle secure payments

  • Arrange shipping and provide delivery updates

  • Communicate with you about orders or customer support questions

  • Send marketing, promotions, and personalized offers (if you’ve opted in)

  • Improve our website, products, and services

  • Keep our website secure and running smoothly

Sharing Your Information

We do not sell your personal data to anyone.

We only share information with trusted third-party service providers who help us run our business, including:

  • Payment processors (e.g., Stripe, PayPal)

  • Shipping carriers (e.g., UPS, FedEx, USPS)

  • Email marketing platforms (e.g., Mailchimp, Klaviyo)

  • Analytics providers (e.g., Google Analytics, Meta Pixel)

  • Our ecommerce platform (Shopify)

These providers use your information only to perform services on our behalf.

Data Storage & Security

Our store is hosted on Shopify, which provides industry-standard security protections including encryption, SSL, and PCI compliance.

We take reasonable technical and organizational measures to protect your personal information. While no method of transmission or storage is 100% secure, we follow industry standards to keep your data safe.

Data Retention

  • Account & order history is kept while your account is active (or until you ask us to delete it).

  • Transaction records are kept as long as necessary for legal and tax compliance (typically 7 years).

  • Marketing data is kept until you unsubscribe or opt out.

You may request deletion of your personal information at any time (see “Your Choices” below).

Cookies & Tracking

We use cookies and similar technologies to:

  • Keep your shopping cart and checkout working smoothly

  • Help us understand how people use our site (through analytics tools)

  • Show you more relevant deals, promotions, and ads

You can disable cookies in your browser settings if you prefer, but some parts of the site may not work properly.

Your Choices

You can:

  • Opt out of marketing emails by clicking the unsubscribe link at the bottom of our messages.

  • Request access, correction, or deletion of your personal data by emailing us at brandon@modernfiresuppression.com.

  • Adjust cookie settings in your browser.

Children’s Privacy

Our site is not intended for children under 13. We do not knowingly collect information from children. If you believe a child has provided us with personal data, please contact us and we’ll delete it.

California Privacy Rights

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including the right to request access to or deletion of your personal data. To exercise these rights, contact us at brandon@modernfiresuppression.com.

Updates to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we’ll post a notice on our site. The “Effective Date” at the top will always tell you when it was last updated.

Contact Us

For any questions, concerns, or requests about this Privacy Policy, please contact us at:

Modern Fire Suppression
Email: brandon@modernfiresuppression.com